Hello, I played the game on my main PC and now wanted to continue playing on my laptop. However, I should now start a new game and the savegame is not loaded from the cloud. I play via the xBox app. How can I load my savegame?
31-07-2024 -
Activity
Newest / Oldest
Aron Pietron
Hi! I;m sorry this is happening to you. This is unfortunately a platform-specific bug that we can do very little about.
Shortly after we released the game on PC Game Pass, we encountered a major bug on that platform that caused some players to lose their progress. It turned out to be an issue with the cloud save functionality of the Xbox app itself, and not a bug in the game, as several other titles have experienced similar issues (such as Lamplighters League or Wartales).
As far as we know, Microsoft is still working on this and looking for a fix on their end. Meanwhile, we have released a workaround (in patch 1.0.5) that adds an additional layer of local backups and ignores faulty cloud saves. But our workaround doesn't work between different PCs. We will let you know once Microsoft is able to resolve the issue on their side.
Activity Newest / Oldest
Aron Pietron
Hi! I;m sorry this is happening to you. This is unfortunately a platform-specific bug that we can do very little about.
Shortly after we released the game on PC Game Pass, we encountered a major bug on that platform that caused some players to lose their progress. It turned out to be an issue with the cloud save functionality of the Xbox app itself, and not a bug in the game, as several other titles have experienced similar issues (such as Lamplighters League or Wartales).
As far as we know, Microsoft is still working on this and looking for a fix on their end. Meanwhile, we have released a workaround (in patch 1.0.5) that adds an additional layer of local backups and ignores faulty cloud saves. But our workaround doesn't work between different PCs. We will let you know once Microsoft is able to resolve the issue on their side.