Every time I start the game. I have no save progress and have to redo the tutorial
20-12-2023 -
Activity
Newest / Oldest
Aron Pietron
Status changed to:
Done
Aron Pietron
I assume you mean the disappearing saves on PC Game Pass. I'm sorry this happened to you. Shortly after we released the game on PC Game Pass, we encountered a major bug on that platform that caused some players to lose their progress. It turned out to be an issue with the cloud save functionality of the Xbox app itself, and not a bug in the game, as several other titles have experienced similar issues (such as Lamplighters League or Wartales).
As far as we know, Microsoft is still working on this and looking for a fix on their end. Meanwhile, we have released a workaround (in patch 1.0.5) that adds an additional layer of local backups and ignores faulty cloud saves. You can read more about it here: go.eremitegames.com/AtS_Patch105
Once again, I am terribly sorry that this happened.
Activity Newest / Oldest
Aron Pietron
Status changed to: Done
Aron Pietron
I assume you mean the disappearing saves on PC Game Pass. I'm sorry this happened to you. Shortly after we released the game on PC Game Pass, we encountered a major bug on that platform that caused some players to lose their progress. It turned out to be an issue with the cloud save functionality of the Xbox app itself, and not a bug in the game, as several other titles have experienced similar issues (such as Lamplighters League or Wartales).
As far as we know, Microsoft is still working on this and looking for a fix on their end. Meanwhile, we have released a workaround (in patch 1.0.5) that adds an additional layer of local backups and ignores faulty cloud saves. You can read more about it here: go.eremitegames.com/AtS_Patch105
Once again, I am terribly sorry that this happened.
Pablo Alvarez
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